Hospitality & Tourism FAQ
I have a social media person on staff, but they can't work 24/7. Do I need more help?
Yes, because social media never sleeps. And neither do we. Our social media coverage is 24 hours a day, 7 days a week, 365 days a year. We diligently protect reputation, nurture growing communities and manage social conversations for every single one of your guests—even while you sleep.
How can you help me give clients more attention?
It’s no secret that as an agency, some clients take priority over others. That doesn’t mean that each client isn’t important to your firm. We’ll scale your team to ensure every client’s social platforms are moderated, managed and protected as diligently as the next. No need to choose.
What do you do when there's social media spikes?
ICUC will try and come up with a solution that falls within your budget’s parameters; contact us today to get started. Our value add is that we become an extension of your team, allowing you to scale without the expense of hiring.
Can you execute social media campaigns for our clients?
Yes. By using ICUC as an extension of your team, you can offer your clients social media management without hiring more staff or straining your existing team. This frees you up to do the creative and innovative work your agency is best at.
How do you price your services?
Our pricing model is based on several variables:
What volume of content do you need ICUC to manage?
What kind of response time (SLA) are you looking for?
What channels does ICUC need to manage?
Are responses scripted or unique based on situations?
Do you need publishing/scheduling services?
What are your goals?
As you can see, it takes a conversation to get through the questions above – fill out the form on this page and we can get started!
