Review Management FAQ
What types of data are collected via your Review Management solutions?
Our review management platform compiles a vast amount of data, which can include reviews, keywords, ratings, ranks, updates, and sales. We will work with your team to focus on certain areas most relevant to your business.
What happens once clients receive data crunched from review or app management?
The information is then distributed to various teams within your organization such as development, UX, customer service, and product management. The data will generate new leads, increase ROI and expand product offerings.
What happens once clients receive data crunched from review or app management?
The information is then distributed to various teams within your organization such as development, UX, customer service, and product management. The data will generate new leads, increase ROI and expand product offerings.
Is Online Review Management a way of controlling reputation?
Is Online Review Management a way of controlling reputation?
Do you track sentiment of reviews?
Yes, in addition to seeing the reviews and responding to the reviews, our solutions offer robust reporting options, including sentiment.
How do you price your online review management services?
Our pricing model is based on several variables:
What volume of content do you need ICUC to manage?
What kind of service level agreements (SLA) are you aiming for?
What channels does ICUC need to manage?
Are responses scripted or unique based on situations?
Do you need publishing/scheduling services?
What are your goals?
As you can see, it takes a conversation to get through the questions above – fill out the form on this page and we can get started!